Play a key role in managing relationships with our established customers, providing exceptional service and support. This dynamic and challenging position requires strong decision-making abilities and attention to detail, as you will handle inquiries, process orders, and ensure that each customer receives timely, accurate information. You will collaborate closely with internal teams to resolve issues, coordinate shipments, and maintain a high standard of customer satisfaction. If you’re proactive, enjoy problem-solving, and are passionate about building strong customer connections, we invite you to join our team.
Location: Bloomer, WI
Join Our Team & Enjoy
- We have negotiated a $5 co-pay for ALL employees and their dependents participating in our Medical Insurance at a near-site wellness clinic!
- Competitive Insurance Benefits, including major medical plan w/HSA
- 401K, Enroll @ 6 Months, 5% Current Match + Immediate Vesting
- Sparkling Work Environment & Modern Equipment too!
- Annual Performance Appraisal w/Wage Reviews
- Employee Appreciation Events & Gifts
- Much more!
Interesting Work in your Field:
- Entering and updating quotes into ERP system;
- Setting up new customers;
- Entering and updating orders into ERP system;
- Generating invoices and credits;
- Assisting the Quality Manager with maintaining customer feedback, RMA tracking, delivery performance monitoring;
- Shipment coordination with the customer;
- General customer support;
- The ability to cross-train to assist other product lines during peak times.
Your Skills Should Include:
- Two-year business or technical degree or equivalent experience
- Experience working in a manufacturing environment preferred
- Very well organized and detail orientated
- Ability to work with and assist sales, engineering and production staff
- 1-2 of experience years working in an office setting
- Intermediate computers skills and experience with MS Office.
Equal Opportunity Employer- This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Have a question?
If you need assistance seeking a job opportunity at Catalytic Combustion, or if you need reasonable accommodation with the application process, please call (715) 568-2882 or contact us at hr@catalyticcombustion.com
Equal Opportunity Employer – This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.